Privacy Policy

Your personal data and assets are our highest priority. We remain fully committed to safeguarding them.

Matren Edgena collects and stores data necessary for your trading activities. Our Privacy Policy outlines how we gather and maintain this information.

Our approach is built on these core principles:

• To ensure complete transparency about how we collect and store your personal information:

We're committed to helping you understand how we collect and process your data so you can make informed decisions. Our website follows clear guidelines and established procedures for data handling. This policy outlines the specific methods we use to ensure you have transparent information about how your data is handled. You remain in control.

We'll keep you informed every step of the way. Transparency is at the heart of everything we do.

Our experienced team is always available to address any questions you may have about our processes and regulatory obligations in Trinidad and Tobago. Please reach out to us at: info@matren-edgena.com

• We do not use your personal data for any purpose beyond what is outlined in our Privacy Policy.

We may process your personal data for several purposes, including the essential operation of Matren Edgena services, connecting trader-members with third-party trading platforms, and maintaining and improving our website functions. We also use this data to protect our rights, comply with legal and regulatory requirements, and support administrative and business functions related to the services we provide to you.

To deliver services tailored to your preferences and needs, Matren Edgena collects and uses your personal data.

• To protect your personal data and safeguard your rights, you'll need access to essential security tools and resources.

You can contact us at any time to access, update, or delete your personal data. We also support requests to transfer your information to you or to a third party of your choice. We're committed to helping you exercise your privacy rights and maintain control over your data.

• Safeguard Your Personal Information

Our security systems meet the highest banking-level standards. While we cannot guarantee absolute protection, we remain fully committed to continuously upgrading our security measures and strengthening our defences to maintain the safest environment possible.

We maintain comprehensive privacy policies and implement the highest levels of security systems to protect your information.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing personal data in accordance with applicable regulations.

Our policy terms apply to all identifiable individuals. This includes any natural person who can be identified or has been identified through data you've entrusted to us or that we can access and combine.

The processing of data, as outlined in our Privacy Policy, refers to how we store, manage, and organise your personal information.

We do not collect or request any information from individuals under 18 years of age. Users under 18 are not permitted to use our platform. If we become aware of any user or information belonging to someone under 18, we will delete it immediately.

2. What personal information do we collect and store?

When you register with us, we collect the necessary personal information to enable you to use our services. We may also request additional information to verify your account ownership when needed. To ensure we maintain the highest quality of service, we gather and analyse data about how you use our platform and interact with our partners.

3. You are under no obligation to share your personal data with the company.

While providing your information is entirely voluntary, declining to share it may result in limitations on the services we can offer you or restrict your access to our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal information:

We don't collect personally identifiable information. However, we do gather data regarding your account activity, IP address, and access timestamps. To support maintenance, security, and customer service, we retain system crash reports, browser details, and device information associated with your account. We also track the language settings you use.

We only collect and retain the personal information you agree to share with us when connecting to a third-party trading platform through our official website.

The personal data you've provided to third-party platforms may include your full name, address, telephone number, and email address.

Why does the company request my personal data, and is it legal for them to do so?

The company collects, stores, and processes your personal information solely for the purposes outlined in this Policy. All such uses and processing comply with applicable laws in Trinidad and Tobago.

The company can only handle, process, and transmit your data in accordance with the applicable laws in Trinidad and Tobago. The legal grounds for doing so are outlined below:

• By submitting your information to us, you consent to the storage and processing of your personal data by the company. You authorise us to transfer your data to the relevant third-party trading platform as needed. You have also agreed to the processing of your personal data for the specified purposes outlined.
• To enhance our services, address legal matters, and pursue legitimate business interests, we may need to store and process your personal data.
• To comply with legal requirements, we must process your data.

If you'd like to learn more about our data processing practices, please don't hesitate to reach out to us via email.

Below, you'll find details about how we use your personal data and the legal basis for each use.

6. Sharing Your Personal Data With Third Parties

To provide essential services such as IP address management, user surveys, and analytics, the company may share anonymised personal data with third-party service providers.

When you request it, we share your personal data with third-party services, whose privacy policies will govern how your information is used. This may include various digital trading platforms.

To better serve our clients and enhance our overall service offerings, Matren Edgena may share personal information with our affiliates and partner companies.

We may disclose your data to appropriate legal and regulatory authorities as required by law or to protect the rights and assets of our company, our partners, and other third parties.

In the event of a critical business transaction—such as a company sale, investment pursuit, or loan acquisition—we may share relevant data in a legal and appropriate manner. This also applies in cases of company mergers, restructuring, consolidation, or bankruptcy proceedings, as required by law.

7. Cookies and Third-Party Services

In accordance with legal requirements and industry standards, we may use cookies and similar tracking technologies for site analytics and advertising partnerships.

Cookies are small files stored on your device when you visit our website. We use them to collect information about your browsing behaviour and preferences, allowing us to personalise your experience and remember your settings. These cookies also help us gather analytics and usage statistics to improve our services and inform our strategic planning.

The site uses two main types of cookies. Session cookies are stored only during your browsing session and are automatically deleted when you close your browser. Persistent cookies, on the other hand, remain stored in your browser after your session ends. These allow Matren Edgena to recognize you as a returning visitor and improve your overall experience on the site.

Types of cookies:

Cookies are used as needed, in accordance with their intended purpose.

Cookies have been blocked or removed

If you wish to delete or block cookies, you can do so through your browser's settings. Follow the links below for step-by-step instructions on how to manage cookies with the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Disabling cookies may prevent certain features and functions of the site from working properly.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to fulfil the purposes outlined in this policy. Depending on applicable local laws, regulations, and our company policies, it may be stored for an extended period beyond that timeframe.

Your personal data may be shared with third-party trading platforms at your request for a 12-month period. After this period expires, your data will continue to be shared for an additional 12 months with your consent.

We regularly review all personal data we hold to determine whether it remains necessary for our operations.

9. Transfer of Personal Data to Third Countries or International Organizations

When necessary to deliver our services or enhance security, your personal data may be transferred to third countries and international organisations, always with robust security protocols in place. We maintain the highest standards of data protection to safeguard your information and ensure you retain full legal rights and access to remedies across all jurisdictions.

All residents within the European Economic Area are protected by comprehensive data protection and privacy safeguards.

• Data transfers always take place under EU legal jurisdiction and authority, in accordance with standard data protection protocols outlined in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016 (GDPR).
• All data transfers between public entities and authorities are conducted in accordance with Article 46(2) under a legally binding and enforceable agreement.
• The European Commission's Standard Contractual Clauses, as set out in Article 46(2)(c) of the GDPR, establish the framework for lawful data transfers. Our data transfers comply with these provisions. You can review the full clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information about the specific security measures Matren Edgena uses to protect your personal data during transfers to third countries, please send your inquiry by email to info@wealthwaydigital.uk

10. Personal Data Protection

Your personal data is protected through advanced technical and organisational safeguards that follow industry best practices. These measures effectively prevent unauthorised access, accidental destruction, loss, or alteration of your information.

While we implement comprehensive data protection measures in accordance with legal requirements, we cannot guarantee absolute protection against all possible risks. We are therefore not liable for any unauthorised disclosure, loss, or damage to your personal data, including incidents beyond our control such as transmission errors, unauthorised third-party access, or similar circumstances.

If we receive legally binding requests from regulatory authorities or legal bodies, we may be required to disclose your personal data to them. Once your information is shared in compliance with such legal demands, we have no control over how those authorities handle, store, or protect it.

While we take security seriously, any information transmitted over the internet—including personal data—carries inherent risks and cannot be guaranteed as completely secure. The Company cannot warrant the absolute security of any data sent online.

11. Third-Party Website Links

This website contains links to third-party applications and websites. Please note that these are not affiliated with the company and are not under our control. Our privacy policy does not apply to these external sites, as they maintain their own data collection and processing procedures. We are not responsible for their practices. Please use these links at your own discretion.

Always review the privacy policy of any company or service before sharing your personal information on their website. Make sure their data collection, usage, and processing practices align with your preferences and needs. Share any personal data directly with the service provider only.

12. Policy Amendments

We reserve the right to update or modify our policy at any time. Any changes will be communicated to you through our website and other appropriate channels. The updated privacy policy will be posted on the website and becomes effective immediately upon publication, unless otherwise specified.

Your Personal Data Rights

You maintain complete control over your personal data, including the ability to verify its accuracy, correct any errors, and choose whether to delete it or limit how we process and use it.

On this page, residents of the EEA will find information relevant to them.

Your personal data is protected under the rights outlined herein. To exercise these rights at any time, please send an email to the address provided below.

Accessing Your Rights

If the personal information you've provided to us is accurate, you can access it at any time. Any of your personal data that we're processing is accessible to us and therefore verifiable.

You can request your personal data for verification at any time, and it will be provided to you in electronic format. If you ask for additional copies of your processed data beyond the first one provided, a reasonable fee may apply.

The company respects legal rights and maintains a privacy policy that does not infringe upon the rights of others. We reserve the right to refuse or restrict access to personal data where doing so protects the rights and freedoms of other individuals.

Right to Correct Errors

You or the Company may correct any errors or omissions in your personal data to ensure it can be processed accurately.

Erasure Rights

You have the full right to request deletion of your personal data in the following circumstances: 1) If your personal data has been processed without your consent or beyond legal boundaries. 2) Upon your request to have the data removed, provided the Company has no legal obligation to retain it. 3) If you withdraw your consent to data processing by us, even where such processing is lawful and aligns with our legitimate interests or those of a third-party provider. 4) If we are required by law to delete your data.

Your right to deletion is overridden by legal obligations under EU law or the laws of any EU member state. Similarly, your right does not apply if the data is necessary for exercising or defending legal claims.

Right to Restrict Data Processing

You have the right to request that we limit the processing of your personal information if you believe it contains inaccuracies.

When you request that we restrict your personal data usage, we will delete it except in these circumstances: 1) where applicable law within the European Union or any Member State requires us to retain it; 2) with your consent, if retention is necessary to defend or pursue legal claims; or 3) to protect the rights of another individual.

Your Right to Data Portability

You have the right to access and review any personal data you've provided, provided you consented to its collection and processing through automated systems.

You have the right to request that your personal data be transferred to another company or organisation, provided this is technically feasible. This does not affect your right to request deletion of your data. However, this right cannot be exercised if doing so would infringe on the rights or freedoms of another individual.

Right to Challenge Data Processing

While the Company may process your data based on legitimate interests—ours or those of a third party service provider—you have the right to object and request that processing be stopped. However, this right does not apply if there is a compelling legal reason to continue processing, such as defending against legal claims or exercising our own legal rights. In such circumstances, we may continue processing your personal data.

You may request at any time that your personal data not be used for direct marketing purposes.

Right to Withdraw or Decline Consent

At any time and with immediate effect where possible, you have the right to withdraw your consent for us to process your personal data. This withdrawal does not apply retroactively to any processing that occurred before you withdrew your consent.

If you're dissatisfied for any reason, you have the right to lodge a complaint with any relevant legal, regulatory, or supervisory authority.

If you believe your rights and freedoms have been violated in relation to how your personal data is being processed, the European Union has established regulatory and supervisory authorities to address such concerns. You have the right to lodge a complaint with these authorities at any time.

Section 13 outlines the circumstances in which your personal data rights may be limited under European Union law or the laws of individual Member States.

Upon receiving your request for access to your personal data and how it's being processed, we'll provide you with the information you've requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests we receive and the complexity of your request. If an extension is necessary, we'll notify you within one month of receiving your request.

The requested information will be sent to you electronically at no cost, except where prohibited by law or under the terms outlined in Section 13. We reserve the right to charge a reasonable fee or decline requests that are deemed frivolous, excessive, or repetitive.

We reserve the right to request additional proof of identity if there is reasonable doubt about who is making a request for personal data, in order to ensure data protection and security.